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Frequently asked Questions...
Choose topics you wish to see...
My Personal Page
My Friends List
My Clubs List
Member Find
Boards/Post
Club Channels
Chat Rooms
Edit My Profiles
Report Abuse
Username & Password
Close My Account
Others


My Personal Page  Back to top

Q: What is my personal page?
A: My personal page is your automated generated homepage, the contents are generated with the contents you provided, when you first filled the form for sign up!

Q: How do I change my contents/background?
A: You are given a space to change the content of your page by clicking onto "Edit My Profiles" here is where you update your informations, personal messages, photos or change your background color.

Q: How can I get people to hit my page constantly?
A: People usually hit onto your page if there is frequent updates on your page, therfore "Edit My Profiles" is your tool ! . Change your personal messages frequently by sharing ideas, giving more descriptions about yourself, and telling them to hit onto your page frequently to read about you. Update your picture frequently too ! - that works ! Ask members or friends to save you as a friend, so that they can come back to your page easily at any time !- Another way is to be visible in the chat room, so that member will be able to click onto your name and hit up your page.


My Friends List  Back to top

Q: What is my friends list?
A: This is where you save up all the members that you like, so that you can have easy access to their page. Every member saved will be listed in you friends list. Please remember that not everyone likes being put on a Friend's list. Please comply with a Member's wishes if they request to be removed from your Friend's list.

Q: What does it really do?
A: Easy access, to frequent visit your friends, and you can send your friends a note easily, by selecting on which friends you wish to send to, or send it to all your friends at a time. This is simply great is because, if you update your page or your picture, you are able to pass on the message to them, asking them to visit your page for updates!

Q: How do I save a friend to my friends list?
A: There are two ways, it is either by dropping by at their page, and clicking onto "save as friend" or by typing out the members name in your friends list corner and save them!

Q: How do I edit my friends if I do not like them?
A: Simple, just go to your friends list corner, and click onto edit friends, select which friends you wish to delete and simply click onto delete.

Q: What if I do not want to be in a friends list of another member?
A: As a Member, you have the right to refuse being saved to someone else's Friend's list. If another Member refuses to remove you from their Friend's list, please report and we will remove your name for you.



My Clubs List  Back to top

Q: What is a my clubs list?
A: This is a list of clubs that you are involved in, either being a member or a founder of the club.

Q: What does it do?
A: It gives easy access, you will be able to find you clubs easily, rather than searching for it, or you can directly send newsletters to all club members without going into the club's homepage. If you wish to send to only selected club members, click onto the club members and select which members you wish to send to. This is your space to manage your club! To learn how you can manage your club well, click here.

Q: Can I remove myself from the club itself?
A: Yes, of course, all you need to do is to check on to the little boxes on the left, and click onto "delete all checked"


Member Find  Back to top

Q:What is member find?
A: Member find is a space where you can locate members. You are able to locate members by viewing a list of members directly. You are able to do advance searched, searching members by gender, club member of, age.

Q: What is the use of member find?
A: We believe to make users comfortable, by giving them option on locating and searching for members. You are able to do it in so many ways to find your perfect match/ friend/partner.

Q: How do I search members by the username?
A: There is two spaces to do so. One, by the main home page itself, and the other by member find under "name search".

Q: What is name search?
A: Searching members by username, or by their real name and location

Q: What does profile search do?
A: Profile search is an advance search, wherby you are allowed to serach for a more specific member by its gender, age, relationship status, job industry, occupation, race, news, music taste, sports, recreations and hobbies.

Q: Who's online? What is that for?
A: This is to notify you that these members are actually online and is in active status in the community. We will be upgrading our community features in future, to provide you a better service, and will be needing this feature to carry our a few other options.


Boards/Post  Back to top

Q:What is boards/post?
A: It is a single topic discussion that takes place in an asynchronous fashion. Unlike Internet chat which requires the simultaneous presence of a number of people, a contribution to the discussion here is more akin to hanging up a notice on a board. Others, when they visit, have the opportunity to add comments to the first message, or to post new messages of their own. The discussion thus builds up over hours or days.

Q:How do I make full use of the boards/post?
A: The forums are actually, divided into a few categories. Select the category you are interested in and participate by voicing out your thoughts, ideas, deals and questions or simply reply or help out in that column. It particularly interesting if you like to discuss about certain topics, or if you wish to post up news, articles or deals. Members will be able to partcipate along with what you have had posted or replied to.


Club Channel  Back to top

Q:What is a club channel?
A: Click here to find out more about club channels

Q:How do I manage my club well?
A: Click here to find out how you can manage and utilise your club well



Chat Rooms  Back to top

Q:What is a chat room?
A: A chat room is a place where you are able to communicate directly with other members.


Q:
How do I chat?
A: To enter a chat room, click on the "Chat" button on the top navigation bar. Find a chat room that you would like to enter and click on it. This will bring you to the "Welcome to Chat" page. From there, click on the "Enter" button to load up the chat room and then you can start chatting.

Q:How do I create a chat room?
A: To create a chat room type in the name of the room you want to create in the "Create a public room:" field in the upper-right of the Chat page and hit the "Go" button. You're room will be listed in the "All other rooms" area of the Chat page.

Q:How do I change the size and color of my font in the chat room?
A: Click the "Color" and "Size" drop down menus on the lower part of your chat screen to change font color and size. For font style, use the B, I, and U buttons on the lower-left for bold, italics, and underline.

Q:What does the "Tagline" feature in Chat do?
A: The "Tagline" feature allows you to tell the other members in the Chat more about yourself. The text you type into the Tagline text box will appear next to your Username with every post you send.

Q:Why can't I chat with other members?
A: Please make sure your Web browser meets the following system requirements:
For Windows-
Microsoft Internet Explorer 5.0 and above
Netscape Communicator 4.5 and above

For MacOS-
Unfortunately, only users of Microsoft Internet Explorer 5.0 and above can access the Java-based chat. Our engineers are working hard on making it Netscape compatible.

If your Internet access is behind a firewall, you may not be able to access chat.


Edit My Profiles  Back to top

Q:What is edit my profiles?
A: This is a space given to you to manage your personal page, updating your informations, messages and photos frequently. Look at the terms below.

General Account -
Surname, Last Name, E-mail, Location, Homepage URL, closing account

Profile Information -
Race, Gender, Birthdate, Marital Status, Job Industry, Occupation.

My Message -
Personal Message to other community members.

My Interest -
News/Articles I'm into, My Music Taste, Sports I'm into, My Recreation/Hobbies.

Photo Attachment -
Photos you wish to link and upload.

Password Change -
To change your password for security purposes.



Report Abuse  Back to top

Q:What is report abuse?
A: A space is given to you to fill in if you encounter any asssults, or sexually profined matter, if they have violeted the rules and regulations of the club. We will contact you when we receive such complaints and investigate further.

Q:What kind of abuse can I complain?
A: Please refer to our rules and regulations, in general, harassment of another Berjayaclubs.com member via Notes, Pages, or postings is not permitted. Harassment means: saying bad things about them; sending them unwanted messages; attacking their race, heritage, etc. Unsolicited "spam" messages are also not permitted unless expressly authorized by the recipient. While we encourage you to introduce yourself to other Members, please respect their wishes if they do not want you to send them mail. If you feel that another Member is harassing you, please report by filling out a member violation report.


Username And Password  Back to top

Q: What is my username?
A: Your username is the nickname you use on Berjayaclubs.com member community.

Q: How do I change My Username?
A: You cannot change your username once you have opened an account. The only way to get a different username is to open a new account. You can do so by logging out of your current account, and then clicking on the "sign up" button .

Q: How do I change my Password?
A: To change your password, click on the "edit my profile" button on the lower-left navigation and click on the "password change" button on the left navigation.

Q: If I forget my Password, how can I get it back?
A: Without your password, you will not be able to log into the community, you will have to click onto "trouble" and retrive your password by keying in your username and your club's membership number.



Close My Account  Back to top

Q: How do I close my account?
A: To close your account, click onto "edit my profile", "general information" and "close account right at the bottom.


Others  Back to top

Q: Why is an account closed?
A: Accounts will be closed if they they act do not comply with our rules and regulations! An account is closed without consent when member under probation violets the rules and regulations.

If you have other questions you wish to ask and are not stated in here, please click onto "technical help" and feel free to ask us any questions!















   
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